When I was at university doing my Master, one of my professors, a relatively high-ranking government officer in France, told us something one day that I have remembered ever since then: the energy crisis was the best thing that ever happened to him as he was trying to push the climate agenda within the French government. Saving the environment was not convincing enough. Increasing energy prices however finally provided him the opportunity to make the (business) case for climate action and engage the government as the development of more energy-efficient infrastructures, etc… would ultimately lead to considerable cost-savings, etc.
Well, this is also a golden rule for consumer engagement too.
When interviewed by marketers, consumers tend to reply that they want to buy green & eco-friendly. But as we know, the main bias of market research is that ‘intent’ rarely translates into ‘action’. Because a product will save the planet does not mean that consumers will love it.
Successful green marketing practices follow an ‘eco-frugal approach’. The rising prices of energy and the current recession have been an unprecedented opportunity to switch the marketing focus from ’spending green’ to ’saving green’. As John Grant, author of The Green Marketing Manifesto, says: ‘There are very few instances where saving money and saving energy are not compatible, and, in that sense, reducing the impact on the environment is the only silver lining in the recessionary clouds”.
Rather than promoting green credentials as an end in themselves and trying to bolster green brand image as a result, the strategy for brands to effectively and durably engage consumers (while not being suspected of ‘greenwashing’) is to help them make the life-style choices that will make a difference to both their pockets AND the environment, such as using washing power that can be used at low-temperature (30°C) or switching to eco-efficient light bulbs, which in turn help lower electricity bills as well as carbon emissions emitted in the atmosphere.
This is the approached for example used by EDF, France’s main energy company, which developed an online platform to advise customers on how to save energy (and therefore money) by managing and rationalizing energy consumption in their homes (i.e. electric appliances, etc…). The website called “Ma Maison Bleu Ciel” offers a full set of news, forums, blogs, Q&As, personalized support & follow-up, and more to be developed soon.
You may think it is not that groundbreaking (compared with what other companies may have already done in the past). But it is something simple, helpful, efficient and which matches consumer’s key concerns and needs.
This is green marketing 101, isn’t it?


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